careers
Job alerts 

Our employees rate our Culture & Values

5/5

About us

NAHL Group is home to over 250 passionate employees working on-site, hybrid, or remotely across the UK. United by shared values and our focus on People, Profit, and Planet, we’re driven to make wrongs right and deliver exceptional service - whether it’s helping customers buy their first home or navigate life-changing events and injuries.


If you’re ready to join a team that’s all about doing the right thing, we’d love to hear from you!

Our Companies

NAHL Group comprises of two divisions – consumer legal services and critical care. Here you’ll find our fantastic shared service teams – the people team, group finance and IT.

NAHL logo

NAHL Group Plc

We strive for excellence in the legal sector. Our diverse teams utilise everyone’s unique characteristics to promote an inclusive, dynamic work environment within our legal departments, customer service, operations, finance and more. We’re a company that cares about the community we operate in.

National Accident Helpline logo

National Accident Helpline

Perhaps our most recognisable business, National Accident Helpline has been helping people get their lives back on track for over 30 years. As the first point of contact for our customers, our Helpline Advisors handle each call with care and empathy. Find out more about our contact centre vacancies here.

National Accident Law logo

National Accident Law

Launched in 2019, NAL is a leading law firm in the personal injury sector. Made up of legal operations, finance, marketing and operations support, our teams work together to ensure the end-to-end claims process runs seamlessly, and our customers get the compensation they deserve. Whether you’re a legal graduate looking to kick-start your career in PI law, an experienced Litigator looking for a new role or keen to explore opportunities across our support functions, you can view our vacancies here.

Bush and Co logo

Bush & Co

Bush & Co is a leader in the catastrophic injury sector. Working with claimant and defendant solicitors and insurers, our teams provide case management and expert witness services to support clients following life changing injuries. Whether you’re clinically qualified, or keen to find out more about our operational teams, your career at Bush & Co will be one that is truly rewarding. Find out more about Bush & Co and our current vacancies here.

Searches UK logo

Searches UK

As an award-winning conveyancing firm, Searches UK offers the most comprehensive range of residential and commercial searches on the market. We have a friendly and knowledgeable team who are on hand to provide outstanding customer service backed with quick and reliable results. Here’s what our General Manager, Hannah Banks, said about working at Searches UK; “I love working with such a fantastic team of people, within a group that genuinely cares about the wellbeing of its employees.”

Our People

Our people are at the heart of NAHL Group. From consumer legal services to critical care, we recognise that each employee plays an important role in our business and in turn, we strive to make NAHL a great place to work.


Here’s a few things we’re proud of:


  • Our recent employee engagement survey scored 82%, against the UK’s average of 62%
  • In 2022, we were awarded a ‘Gold’ standard employer by Investors in People. But we won’t rest on our laurels – we’re going for platinum!
  • Our inclusive culture. Group Projects Director, Marcus Lamont couldn’t have put it better when he said, “We create a safe space where you can be your authentic self at work.”

Life at NAHL Group

Here’s an insight into life at NAHL Group and what you can expect when you become a member of our team

Meet Nicola, our People & Talent Advisor

We know that looking for a new role can be daunting, so we aim to make our recruitment as straight forward as possible. Once your CV is shortlisted, Nicola will be in touch to find out more about you and what you’re looking for. At interview stage you’ll get to meet the hiring manager and a member of the People team, where you’ll have the chance to talk to us in more detail about your experience and ask us any questions you might have. We’ll make it clear when you should expect to hear back from us by, and keep you updated along the way. It’s important to us that you have a great candidate experience because we know that first impressions count.

"We have a fantastic culture here, with some excellent personal and professional development opportunities. Our values are demonstrated across the business daily and I can honestly say this is the best place I’ve worked"

Pie chart comparing their engagement survey with UK's average
Our recent employee engagement survey scored 81% soaring above the UK’s average of 62%
Sign proving their 'gold standard employer award'
We’re proud to be a ‘Gold’ standard employer
awarded by Investors in People 2022
Image of Marcus Lamont smiling at the camera
“We create a safe space where you can be your authentic self at work.”

Marcus Lamont, Group Projects Director